FAQs
What is check In time?
Check in is from 2 PM
What is check out time?
Check out is before 10 AM
I'm leaving early or arriving late, will reception be open?
Yes, we have 24 hour reception. If you'll be arriving after midnight please contact reception.
Do I need photo ID to check in?
Yes, every guest must have a VALID drivers licence or passport to check in
Do I have to pay a security deposit at check in?
Yes, each guest is required to pay a $20 security deposit at check in
If I lose my room key will I lose my security deposit?
The security deposit is to ensure all guests adhere to the terms and conditions and check out correctly. Losing a room key/wristband will incur a $20 replacement fee.
Do you accept children or guests under the age of 18?
No sorry we do not accept any children or guests under the age of 18. This includes our private rooms.
Is the hostel noisy?
Yes it can be. The hostel is located in the heart of the CBD, as such the noise from traffic, trams, and people can be difficult for some people to get to sleep.
There is also a bar and a nightclub in the building. Friday and Saturday nights can get very noise due to music from these venues.
It is recommended if you are a light sleeper to seek alternative accommodation.
Is there parking?
Unfortunately, we do not have onsite parking.
The closest parking is:
Secure Parking
300 Flinders St, Melbourne
Do you have free luggage storage?
We have FREE unlocked communal luggage storage shelves.
We do have secure lockers big enough to fit all your valuables. These lockers cost only $2 for 6 hours.
Do you have free wifi?
Yes! All our rooms and common areas have unlimited FREE wifi.
Do you have laundry facilities?
Yes, we have laundry facilities available.