Stage 4 restrictions check in eligibility – Due to new government restrictions we can only check in guests that meet one of the three below requirements:
-Regional Victorians staying for work – proof required such as a work permit to be shown at check in
-Leaving Australia – proof required that you have an outbound flight to leave Australia
-International visitors – that do not have a permanent place of residence and are intent on making the hostel their permanent place of residence for the duration of the stage 4 restrictions.
For the safety and security of our guests and staff we will be following the below guidelines:
-All guests checking in need to be in good health and pass a temperature check at check in.
-Dorm rooms are currently running at 50% Occupancy for social distancing guidelines.
-Masks and social distancing are required in the common rooms.
All guests must have the below with them at check in:
*Valid drivers licence or passport
*$20 cash security deposit
If you do not have these at check in your reservation will be cancelled and you will not be checked in.
All guest must be 18 years or older
Sorry no children, even when accompanied by a parent
24 Hours notice is required for cancellations prior to check in.
There is a strict NO refund policy for guests once they have checked in.
Payment is due on arrival for check in at the property.
No over the phone payments, pre payments before arrival or cheques are accepted. The credit card used to make the booking cannot be charged unless the physical card is provided at check in.
Payment can be accepted by cash, VISA, Mastercard. American Express in not accepted.
Booking modifications and cancellations are accepted up to the day before arrival via the link on the reservation confirmation email or via email to email@example.com
Any cancellations made within 24 hours of notice period will be charged the full rate for the first night, per person, to the credit card used to secure the reservation.
Payment is taken on the day the reservation is made.
Payment can be made by VISA or Mastercard. American Express in not accepted.
No booking modifications are allowed.
No refunds for any cancellations
To cancel a reservation please do so via the link on the reservation confirmation email or via email to firstname.lastname@example.org
Check in time is from 2pm onwards
Reception is open 24 hours
Groups of more than 6 guests are not accepted
*This is not a party hostel. The hostel has strict no alcohol hours between 10pm and 12noon. No drinking or storage of alcohol is allowed in the rooms.
*Smoking in the premises is totally prohibited
*Flinders Backpackers is in the heart of the busy CBD. As such, guests may be disturbed by noise due to trams, traffic, and people on the busy streets surrounding the hostel as well as the noise from the bar and basement nightclub in the building, particularly on Friday and Saturday nights. If you are a light sleeper please seek alternative accommodation.
*The 14, 16 and 18 Bed Dorms do not have bathroom on the same level as the rooms,
*The hostel is not always able to accommodate group of more than 2 guests together in the same dorm rooms due to available beds may be in different rooms.
*Flinders Backpackers has the right to refuse stay at the time of check in, if the check in requirements are not met, and/or if any person has caused problems at the property or another property in the past.