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Terms and Conditions

Reception Hours

Our Reception Crew are on-site 24 hours, 7 days a week!


Check In Requirements

All guests must have the below with them at check in:

 *Valid drivers licence or passport

*Credit Card

*$20 cash security deposit


If you do not have these at check in your reservation will be cancelled and you will not be checked in.



Age Restrictions

All guest must be 18 years or older. Sorry no children, even when accompanied by a parent.

Dorm Rooms

 All our dorm beds are reserved for travelers aged between 18 - 35 years only. Guests over 35 years are welcome to book private rooms only.  


Cancellation Policy

24 Hours notice is required for cancellations prior to check in. There is a strict NO refund policy for guests once they have checked in, and no refunds for early checkouts.

Cancellations and Modifications

Booking modifications and cancellations may be accepted up to the day before arrival via the link on the reservation confirmation email or via email to info@flindersbp.com.au 

Please check the terms and conditions of your specific booking. 

Non-Refundable Reservations

 Payment is taken on the day the reservation is made. 

Payment can be made by VISA or Mastercard. American Express is not accepted.

No booking modifications are allowed.

No refunds for any cancellations or early checkouts.

To cancel a reservation please do so via the link on the reservation confirmation email or via email to info@flindersbp.com.au

General Reservations

 Payment is due on arrival for check in at the property. 

No over-the-phone payments, payments before arrival or cheques are accepted. The credit card used to make the booking cannot be charged unless the physical card is provided at check in.

Payment can be accepted by cash, VISA, Mastercard. American Express is not accepted.

Any cancellations made within 24 hours of notice period will be charged the full rate for the first night, per person, to the credit card used to secure the reservation.


Check-In Time

Check in time is between 2pm and midnight on the day of arrival. If you’ll be arriving later, you must contact us directly via phone or email to notify late check-in, otherwise your booking may be cancelled.


Group Reservations

Groups of more than 6 guests are not accepted.


Important Things to Note:

Alcohol

We do not allow drinking or storage of alcohol inside the rooms. We do allow guests to drink alcohol in the common areas on level 3 between 12 noon and 10pm.  

Smoking/Vaping

Smoking in the premises is totally prohibited. This includes e-cigarettes.   

General

  •  The 14, 16 and 18 Bed Dorms do not have bathrooms on the same level as the rooms.
  • The hostel is not always able to accommodate groups of more than 1 guest together in the same dorm rooms, as available beds may not be in the same room.
  • Flinders Backpackers has the right to refuse stay at the time of check in, if the check in requirements are not met, and/or if any person has caused problems at the property or another property in the past.

Noise

 Flinders Backpackers is in the heart of the busy CBD. As such, guests may be disturbed by noise due to trams, traffic, and people on the busy streets surrounding the hostel as well as the noise from the bar and basement nightclub in the building, particularly on Friday and Saturday nights. If you are a light sleeper please seek alternative accommodation.  

If you do not have these at check in your reservation will be cancelled and you will not be checked in.

FAQs - Flinders Backpackers Hostel

What is check In time?

Check in is from 2 PM 

What is check out time?

Check out is before 10 AM

I'm leaving early or arriving late, will reception be open?

Yes, we have 24 hour reception. If you'll be arriving after midnight please contact reception.

Do I need photo ID to check in?

Yes, every guest must have a VALID drivers licence or passport to check in 

Do I have to pay a security deposit at check in?

Yes, each guest is required to pay a $20 security deposit at check in

If I lose my room key will I lose my security deposit?

The security deposit is to ensure all guests adhere to the terms and conditions and check out correctly. Losing a room key/wristband will incur a $20 replacement fee.

Do you accept children or guests under the age of 18?

No sorry we do not accept any children or guests under the age of 18. This includes our private rooms.

Is the hostel noisy?

Yes it can be. The hostel is located in the heart of the CBD, as such the noise from traffic, trams, and people can be difficult for some people to get to sleep.


There is also a bar and a nightclub in the building. Friday and Saturday nights can get very noise due to music from these venues.


It is recommended if you are a light sleeper to seek alternative accommodation.  


melbourne backpackers hostels melbourne

Is there parking?

Unfortunately, we do not have onsite parking. 

 

The closest parking is:

Secure Parking

300 Flinders St, Melbourne


Do you have free luggage storage?

We have FREE unlocked communal luggage storage shelves. 


We do have secure lockers big enough to fit all your valuables. These lockers cost only $2 for 6 hours.


Do you have free wifi?

Yes! All our rooms and common areas have unlimited FREE wifi.

Do you have laundry facilities?

Yes, we have laundry facilities available.

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