Terms & Conditions

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Check In Requirements

All guests must have the below with them at check in:


*Valid drivers licence or passport

*Credit Card

*$20 cash security deposit


If you do not have these at check in your reservation will be cancelled and you will not be checked in.

18 YEARS OLDER

All guest must be 18 years or older


Sorry no children, even when accompanied by a parent

CANCELLATION POLICY

24 Hours notice is required for cancellations prior to check in.


There is a strict NO refund policy for guests once they have checked in.


General Reservations:

Payment is due on arrival for check in at the property. 


No over the phone payments, pre payments before arrival or cheques are accepted. The credit card used to make the booking cannot be charged unless the physical card is provided at check in.


Payment can be accepted by cash, VISA, Mastercard. American Express in not accepted.


Booking modifications and cancellations are accepted up to the day before arrival via the link on the reservation conformation email or via email to info@flindersbp.com.au


Any cancellations made within 24 hours of notice period will be charged the full rate for the first night, per person, to the credit card used to secure the reservation.


Non-Refundable Reservations: 

Payment is taken on the day the reservation is made. 


Payment can made be made VISA or Mastercard. American Express in not accepted.


No booking modifications are allowed.


No refunds for any cancellations


To cancel a reservation please do so via the link on the reservation conformation email or via email to info@flindersbp.com.au


CHECK IN TIME

Check in time is from 2pm onwards


Reception is open 24 hours

GROUP RESERVATIONS

Groups of more than 6 guests are not accepted

IMPORTANT THINGS TO NOTE

*This is not a party hostel. The hostel has strict no alcohol hours between 10pm and 12noon. No drinking or storage of alcohol is allowed in the rooms.

  

*Smoking in the premises is totally prohibited  

  

*Flinders Backpackers is in the heart of the busy CBD. As such, guests may be disturbed by noise due to trams, traffic, and people on the busy streets surrounding the hostel as well as the noise from the bar and basement nightclub in the building, particularly on Friday and Saturday nights. If you are a light sleeper please seek alternative accommodation. 


*The 14, 16 and 18 Bed Dorms do not have bathroom on the same level as the rooms,


*The hostel is not always able to accommodate group of more than 2 guests together in the same dorm rooms due to available beds may be in different rooms.


*Flinders Backpackers has the right to refuse stay at the time of check in, if the check in requirements are not met, and/or if any person has caused problems at the property or another property in the past.